Tax Refunds: How to Claim GST & VAT in Singapore & Worldwide

Tax refunds sound like a sweet deal—whether you’re a tourist in Singapore hoping to reclaim GST or a Singaporean shopping overseas and looking to get back some VAT—but the process isn’t always as simple as it seems.

In this guide, I’ll break down why some countries generously (or grudgingly) offer tax refunds, why governments tax their people in the first place, and how much you can actually get back in Singapore. Plus, I’ll walk you through the step-by-step refund process, key things to keep in mind, global tax refund rates, the best tax refund apps, and what you need to know to navigate tax-free shopping worldwide—because who doesn’t love a little extra cash back? Happy traveling!

Why do some countries offer tax refunds?

Some countries offer tax refunds as a way to attract tourists, boost retail spending, and stay competitive in the global travel economy. In Singapore, the GST refund for tourists allows visitors to claim back a portion of the 8% Goods and Services Tax (GST) on eligible purchases, making shopping at places like Orchard Road, Marina Bay Sands, and Jewel Changi Airport even more enticing. Countries with VAT and GST refund schemes see it as a win-win: tourists spend more, and local businesses benefit, all while ensuring that only residents bear the long-term tax burden. The idea is simple—encourage tax-free shopping for tourists so they leave with suitcases full of luxury goods, electronics, and souvenirs instead of tax-related regrets. Whether you’re navigating Singapore’s eTRS system or dealing with overseas VAT refunds, knowing how these policies work can save you money and make your shopping spree even more rewarding.

Why do countries tax their people?

Countries tax their people to fund essential public services like infrastructure, healthcare, and education—because roads and hospitals don’t pay for themselves. In Singapore, Goods and Services Tax (GST), income tax, and corporate tax help keep the economy running while maintaining low personal tax rates compared to many other countries. Governments justify taxation as a way to ensure economic stability, redistribute wealth (some more than others), and invest in national development. Whether you love it or hate it, taxes are the price of living in a functioning society—unless you find a legal way around them, which, let’s be honest, most people try.

What is the tax refund rate in Singapore?

The tax refund rate in Singapore for tourists is up to 9% on Goods and Services Tax (GST) for eligible purchases under the Electronic Tourist Refund Scheme (eTRS). However, before you start celebrating, keep in mind that not all of that 9% makes it back to your wallet—refund service providers take a cut, so the actual amount refunded is slightly lower

How to qualify for tax refund in singapore?

• Be an eligible tourist – Not a Singapore citizen, PR, or crew member of an aircraft or ship.
• Spend at least SGD 100 (including GST) in a single receipt at a participating GST refund retailer.
• Buy eligible goods – Includes fashion, electronics, jewelry, cosmetics, souvenirs, and luxury items (excludes services, hotels, and F&B).

Step by step of processing your tax refund in SIngapore

1. Shop at participating GST refund retailers – Look for stores with the Electronic Tourist Refund Scheme (eTRS) logo.
2. Request an eTRS transaction – Provide your passport at checkout to link your purchase to the refund system.
3. Keep your eTRS reference – You’ll receive an eTRS ticket or have the refund linked to your credit card.
4. Head to an eTRS kiosk at Changi Airport or Seletar Airport – Before immigration, scan your passport or credit card to retrieve your refund details.
5. Verify your purchases if required – Some high-value items like luxury goods and electronics may need inspection. Remember to carry your goods along with you! Its clunky with shoes, clothes, or even a laptop but its a must
6. Choose your refund method – Options include credit card, Alipay, WeChat Pay, or cash (with fees for cash refunds).
7. Complete departure and enjoy your refund – Refunds are typically processed within a few days for electronic methods.

What are tax refund rates in other countries?

🇮🇹 Italy – 22% VAT refund available for purchases over €154.94, but don’t expect it to be hassle-free. 🇫🇷 France – Enjoy 12%-20% VAT refunds, but get ready for paperwork that feels like an obstacle course. 🇯🇵 Japan – A straightforward 8% tax refund on qualifying items, just make sure your goods are unused and in your carry-on. 🇰🇷 South Korea – 10% VAT refund at major shopping districts, with easy processing at Incheon Airport. 🇲🇾 Malaysia – Get back 6% GST on eligible goods, but only after you spend RM300 at participating retailers. 🇪🇸 Spain – 10% VAT refund on items above €90.16, but don’t rush—the refund process can take a while.

What process do you need to know when doing a tax refund globally?

• Shop at participating retailers – Ensure stores offer tax refund services and provide the necessary paperwork.
• Minimum spend requirements – Each country has a set minimum purchase threshold to qualify for a tax refund (e.g., VAT refund or GST refund).
• Request a refund form – Ask for a tax refund form or receipt, which often includes details like the tax refund rate.
• Get your goods inspected – Some countries require inspection of items at the airport customs or refund kiosks.
• Submit your claim – Submit your form and documents at tax refund counters or use tax refund apps to process your refund.
• Refund methods – Choose how you want to receive your refund—via credit card, cash, or digital wallets like Alipay or WeChat Pay.
• Leave the country – Ensure you are eligible for a refund before departing, as tax refunds for tourists typically require you to leave the country.

Same same but different.

What are the common tax refund apps?

1. Global Blue – Global Blue is one of the most popular tax refund apps, offering services across many countries like Italy, France, and Spain. The app allows you to track your VAT refund status, find participating retailers, and submit claims easily from your phone. With real-time updates and a user-friendly interface, Global Blue simplifies the often complex process of claiming tax refunds while traveling, saving you time and hassle. Be aware that processing refunds can take time, and service fees may reduce the total amount refunded.

2. Global Tax Free – The Global Tax Free app is designed to assist merchants in issuing Tourist Tax Refund Forms efficiently. Optimized for both mobile phones and tablets, it streamlines the process, saving valuable time for merchants. This application is available on platforms such as the Google Play Store and the Apple App Store.

These apps have low reliability in my POV so I’d rather manually go through refunds at the airport. Remember to allocate sufficient time when doing your tax returns!